Privacy Policy & Data Protection

1. Information Governance & Data Controller

This Privacy Policy sets out the data processing practices carried out by Delivery Research Glassware Studio (Trading name of E. Vance, US Artisan Studio LLC — Small Batch Heritage Glassware Workshop), operating from Studio 4, 100 Charles Street, Beacon Hill, Boston, MA 02114, United States, acting as Data Controller under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

2. Lawful Bases for Processing

We process customer order details under standard US e-commerce data protection principles on the following lawful bases:

• Performance of a Contract: Processing studio glassware orders, parcel dispatch, and issuing pro-forma invoices.
• Legitimate Interests: Fulfilling customer inquiries, preventing fraud, and ensuring secure website operation.

3. Zero Data Brokerage & Security Standards

We do not sell, rent, license, or monetize customer data to third-party data brokers or marketing networks. All communication is encrypted via TLS 1.3 cryptographic protocols with AES-256 cipher suites.

4. Your Statutory Rights

Under US privacy regulations, you have the right to request access to, rectification of, or erasure of your personal data. Contact our studio desk at support@deliveryresearch.org.